Legal

SMS Terms & Messaging Policy

Last updated: September 9, 2026

The messaging programme

DetailGurus is a marketplace where vehicle owners book auto-detailing services from independent detailing businesses. Our SMS programme sends account and transaction notifications to people who already hold a DetailGurus account and who have explicitly asked to receive them.

We do not sell, rent or share phone numbers, and we do not send marketing messages to anyone who has not opted in to them.

What we send

These are the only kinds of text message DetailGurus sends:

  • New booking — a detailing business is told when a customer books them.
  • Booking status change — confirmed, on the way, rescheduled, completed or cancelled.
  • Quote reminder — a reminder that a quote is waiting for a decision or payment.
  • Waitlist opening — an appointment slot you asked to be told about has come free.
  • Account alert — an occasional promo code or account notice tied to your own activity.

Example messages, generated by the same code that sends them:

DetailGurus: New booking: Full Interior Detail -- Tue Sep 15 at 9:00 AM with Jordan R. Reply STOP to opt out.
DetailGurus: Your appointment is confirmed -- Shine Co, Tue Sep 15 at 9:00 AM. Reply STOP to opt out.
DetailGurus: Quote reminder -- Your quote from Shine Co expires Friday. Reply STOP to opt out.
DetailGurus: A slot just opened up -- Sat Sep 13 at 11:00 AM with Shine Co. Reply STOP to opt out.
DetailGurus: Promo code applied -- SPRING20 saved you $40 on your booking. Reply STOP to opt out.

How you opt in

Text messages are off by default. Nobody receives one without turning them on first. To opt in you must:

  1. Create a DetailGurus account and add a mobile number to your profile.
  2. Go to Notifications in your account settings (detailgurus.com/notifications, sign-in required).
  3. Tick the “Text me” checkbox and save.

The checkbox carries this disclosure, shown directly beside it at the moment you consent:

Text me — Master switch for texts: new bookings, booking status changes, quote reminders, and occasional promo codes or waitlist openings. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out anytime, HELP for help.

Consent to receive texts is not a condition of purchase. You can use every part of DetailGurus without ever enabling them, and you can turn them off again at any time from the same screen.

Frequency & cost

Message frequency varies — messages are triggered by your own activity (a booking you make or receive, a quote awaiting your decision), not by a schedule, so most people receive only a handful per month. Message and data rates may apply depending on your mobile plan. DetailGurus does not charge you for text messages.

Stopping messages

Reply STOP to any DetailGurus message to stop all texts immediately. You will receive one final message confirming you have been unsubscribed, and nothing after that. You can also turn texts off at detailgurus.com/notifications.

STOP ends texts only. Your account, your bookings and your email notifications are unaffected. Reply START to opt back in, or turn the setting on again in your account.

Getting help

Reply HELP to any message for support information, or email [email protected].

Carriers & privacy

Carriers are not liable for delayed or undelivered messages. How we handle your phone number and other personal data is set out in our Privacy Policy; your use of DetailGurus is governed by our Terms of Service. We do not share mobile opt-in data or consent with third parties for their own marketing.

Contact us

DetailGurus — [email protected] · detailgurus.com/contact